I hope UA is turning things around. The $100 reward for on-time departures, if it goes to GAs, may explain why the new boarding process is seemingly a circus in many locations, according to reports here in this Forum. Perhaps GAs are just jamming everyone onto the jetways to get them on the planes with the hopes that the flights will leave on time so they can earn a bonus?
The bonus is based on OT arrival numbers not OT departures.