nationalpost00

Has anyone else rented from the Reno Budget Rent A Car and received a notice of a cleaning fee much later - after the car was returned ?

This happened to me - I returned the car in early September, and made sure to have it professionally cleaned beforehand as I had heard about capricious charges such as this. When I returned the car, I asked the attendant if the car was in acceptable condition and he agreed it was, and I took pictures of the interior of the car.

A month later I was assessed a $250 cleaning fee ! Along with the $90 I spent having the car professionally cleaned that made an additional $340 charge.

Following up with Budget and my credit card company provided to be an exhaustive and pointless process.

I hate to be the suspicious type, but I found that Budget was hundreds of dollars less than the competition. Could this charge have been part of the plan all along ? I don't know but I do wonder.

Can anyone advise me how I could avoid such charges in the future ?

A friend of mine recommended this site for travelers' issues.

Best Regards,