Originally Posted by
mitchmu
This was confirmed first class, not an x-up fare, and I had seat assignments. In fact, I am on the flight now, and sitting in a middle seat in economy, using WIFI, and SHARES shows me in 2A.
You have to check the fare basis. Q/V-Ups frequently book into Z. That doesn't excuse what happened. Its been going on for years at United and Delta (that I have experienced). You go online and book "First" and pay what they ask and then get the nonsense about you didn't book first you booked coach with a free upgrade when you get to the airport if anyone has sneezed near your reservation.