Originally Posted by
BigBopper
Does no change mean they're still going to be surly and provide minimal benefits?
^^^
Originally Posted by
MSPeconomist
It's almost surprising that SPG didn't notice strange booking patterns, such as lots of reservations made directly with the property at the last minute when the hotel also had lots of reservations on points for the same nights. Or even just that they claimed to be selling a bigger fraction of their rooms than comparable properties.
This makes no sense and is a nightmare.
Keep this place at a distance, but i think if you do get the chance to talk to them, they will open up. That depends really on the guest.