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Thread: Outright Quackery Getting Upgrades on BA
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Old Jan 8, 2013, 10:44 pm
  #6  
Xero
 
Join Date: Apr 2010
Location: SF Bay Area
Programs: Marriott Bonvoy Ambassador, AA EXP
Posts: 2,702
From my experience, the AAgents do not have access to the website and cannot read the rules there. I have had better luck with Web Support. Web Support can actually visit teh website and read what it says then figure out how to make it work.
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