gojko88

- What is your Le Club status?
Platinum.

- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.

- Which room did you book and which upgrade did you receive?
Booked Privilege room as part of the November super-sale. No upgrade possible as it was the best room in the house as it is.

- How are the rooms?
Very clean and tidy, as well as superbly maintained by housekeeping. However, I was expecting the premium room in a 4* hotel to be a bit more spacious, especially the bathroom.

- What was good and what was bad?

Good:

Amazing location for sightseeing and travelling around on the U-Bahn.
Cleanliness (can't stress this enough).
Very efficient check-in and check-out.
Staff speak excellent English and are well-informed.
Superb housekeeping.
Separate priority desk for status members.

Bad:

Double bed doesn't have a uniform mattress, but two single-bed ones placed together; very uncomfortable for couples.
Room slightly underwhelming in terms of space, especially the bathroom.
Staff somewhat laid-back and reserved.
Very expensive breakfast for Berlin standards.
Had to request some promised amenities personally.

- Value for $ or Vouchers? Would you return?
With the 50% off sale, the value was unbeatable, but I'd book again even at the regular rates, mostly owing to location and cleanliness. The Privilege room doesn't justify the price difference compared to a Standard room, though, so stick to the commoners for an optimal experience.