Originally Posted by
jdcece
AirTran has a premium cabin - no meals - just free drinks and snacks - they call it Business Class - more pitch than US but - it sets real expectations.
So if US sells domestic First Class - I think they should rise up to the competitors re: F meal service. DL, UA, AA
If not - rebrand the product to business class IMHO.
US has a small F cabin - mostly 12 seats on the A319,A320 - 16 on the A321. How much could this really cost as compared to lost revenue from disgruntled customers who choose a different venue?
My thought is they are selling a premium product at the same price as competitors but offering a sub-par product. Makes no sense in the long term. If you are going to do it - do it right!
While I'd like to see meals offered on more flights, US's meal quality is on par with the other carriers. I think the F meals are typically better than what I've gotten in UA F. I wish they'd have more variety though ...
Have you looked at US F prices? US typically sells F at a lower price than most other carriers. Hell, you can often buy a flexible F ticket cheaper than a flexible Y ticket. While it may lack a bit, you're not paying as much as on UA, DL, or AA.
Originally Posted by FlightNurse
Interesting post, however, US serves meals on the PHX-ATL flight, and AirTran does not. The cost of meals per unit isn't much, however when you times it by say 10,000 it starts to add up, this is why Y does not get meals these days. I have been on a handful of US flights of 2+ hours and survived with no meal service, the snack basket is good enough, I was on the PHX-MSP flight and did wish a snack was served, I wa hungery so I bought a meal from Y, no biggie really.
I really wish Us would take a page out of UA's book and give Y meals for free to F pax. I've taken a Y BOB on UA in the past when I didn't like the F meal options.