Originally Posted by
Pharaoh
It's the
Delta DASH service. I've used it in the past and passenger counter service was available (and there was appropriate signage). Now, delivery and pickup are stated to be at the cargo facility (but nothing said about outside hours service).
Yes, I believe I remember seeing "DASH" on the box my passport came in, but it had to originate at Cargo. But they assured me that it would go to the ticket counter, and it was addressed as such, but obviously, someone doesn't know the rules.