FlyerTalk Forums - View Single Post - Grand Hyatt DC - strangers in my room at 4:15am
Old Dec 30, 2012, 1:31 pm
  #14  
gengar
 
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Wow, this thread sure went into the garbage fast.

It's unbelievable what happened to the OP - even more that an apology was not issued immediately by the night manager. I hope the OP will keep us updated with any resolution. It's a huge breach of security to just arbitrarily issue keys and some of the hotel industry's worst incidents (and corresponding lawsuits/settlements) have arisen due to this practice, so every property manager should be very concerned about security in this regard.
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