Originally Posted by
mi88ke
My first attemp to use the card was denied too.
Then I found out that I entered the expiration month wrong. I tried it again within a few minutes and it was accepted. So make sure that all info are entered correctly.
I have double and triple checked the values, retyped them from scratch 3 times. Cut and pasted to prevent mistakes. All no dice. I have, of course, emailed United customer service and have heard nothing back.
I presume 06/30/2013 should go in as 06/2013. Maybe I should try July...
I'm wondering if it's something silly like a 5 digit vs. 9 digit zip code.