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Bets. Will Delta screw VAs service
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Dec 17, 2012, 9:52 pm
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MSPeconomist
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Originally Posted by
cerealmarketer
Well to answer OP (fellow Cardinal?) -- Delta management was explicit in their investor day presentation that they need to be more like VA in terms of service perception and quality. Whether they continue to execute on that front...they've been going in the right direction the last two years.
VA or VS?
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