Originally Posted by
skywalkerLAX
If the person (or system) running the final charge does not key in the authorization code from the first 'ping' then this will be a completely new charge amount with a new authorization number.
Good to know for future reference.
Originally Posted by
skywalkerLAX
This sounds to me like a typical case of miscommunication Hotel ./. Guest. Often this is caused by untrained/incompetent front desk staff. .
My bet is this is the case.