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Thread: Emirates Customer Service Conversation Thread Ref Flight ICN-DXB
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Old Dec 16, 2012, 9:56 am
  #13  
ekfb
 
Join Date: Oct 2008
Programs: Star GOLD, EK SIlver
Posts: 94
Originally Posted by B747-437B
Wow, the reaction from the EK apologists here is quite shocking.

It should not be the passenger's responsibility to point out defective seats to the crew, nor to relocate themselves in case of receiving a faulty product. Emirates was contracted to provide a properly functional seat to the passenger and they failed to do so.
OMG! Ok, than fly 10 hours on a broken seat and poin it out after you arrival via email to customer service! EK are quite good to spot who is making up stories to get "compensation"
Last edited by eightblack; Dec 23, 2012 at 7:17 am Reason: Removed "inference" to race. Not really appropriate
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