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Old Dec 11, 2012, 7:07 pm
  #15  
FetePerfection
 
Join Date: Jan 2010
Location: MSP
Programs: DL-PM, Small Luxury Hotels & Proud Member of TSA Disparager-Gold
Posts: 774
I encountered a fantastic Captain a couple of years ago who also greeted everyone up front and thanked them for their business and loyalty. He said you are our bread and butter and I am very appreciative. I sent Delta a congratulations letter for employing such a heads-up fellow.
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