Originally Posted by
TTnC4me
No error message per se. When I tried to book online myself, it simply wouldn't let me proceed and kicked me back to the options page, saying the selected flight was not available. However, I would input the same itinerary and it would offer me the exact same flights it ultimately would tell me were unavailable again. It was like this for at least 3 days & I stopped checking.
About a month ago, I was able to book two one-way award flights mostly on AB using the AA website. I have AA flights between the Washington area and JFK, then AB flights JFK-TXL-STR and MUC-DUS-JFK. I had no difficulties booking online.