Not to hijack the thread but I'll ask the question a different way. Flew IAD-MUC-DUS last Saturday/Sunday for a business meeting. IAD-MUC was delayed about 2 hours for mechanical problem. We pushed back, couldn't get an engine started and after about 20 minutes were pulled back to gate where we sat and sat.
FA's distributed water and pretzels. They ultimately let people get off the plane.
They made up as much time as possible in flight but we still landed late and after my connection to DUS had departed. LH put me on the next available flight, but I got there late and missed part of a meeting.
With EU rules on delays, am I entitled to anything? If so, how do I get it?