Dear Maria,
I know all of what you said. However, your website displays 2000 miles per segment for the flight, which is simply false. If it's not intentional, it's incompetent because -- as you say -- the change was made on September 1st and announced way before that.
As I said -- it took me less than three minutes to find this example, but your IT department claims that everything is in order.
HTB.
Hello htb,
I will forward your feedback to the respective department.
Maria