Old Nov 21, 12, 7:30 pm
Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Hilton Diamond, Fairmont Lifetime Platinum
Posts: 2,876
Originally Posted by Jim055 View Post
Has anyone successfully paid their Chase Mortgage with Bill Pay?
I setup my Payee section from the approved list.
I have double checked my acct #.
I sent a $1.00 test on 11/16. BB lists the transaction as "completed"
Chase.com does not show receipt of the payment.
Chase CSR said her screen showed no receipt of funds or pending.

Anyone having success with any Chase products?
I completed a mtg to my bank (First Place Bank) last month and the payment posted at the bank site the VERY NEXT day. I was shocked! A friend has been waiting for 3 or 4 days now for the same bank. Mine was pre Sandy. I intend to do it again for my December payment. Give it a bit more time to allow for the eventuality you are experiencing. I would check back on Monday or Tuesday; if not, then it is time to call BB. And their customer service line holds/service is atrocious from what I hear. Good luck!
Maybe I just got super lucky. My experience was FLAWLESS!
gpapadop is offline