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Old Nov 20, 2012 | 10:40 pm
  #1  
tass
 
Join Date: May 2011
Location: YYZ
Programs: AC*SE
Posts: 133
Delayed Baggage On Return Flight

Flew back from SFO-YYZ yesterday evening and baggage didn't make.

I'm based out of YYZ (and an SE).

27 hours later... baggage still not delivered.

T+8 hours, called baggage line: "Your baggage arrived at YYZ, should arrive at your home today." (Does WorldTracer provide the phone agents?)

T+27 hours: "Should be delivered tomorrow"

Waiting for baggage now.

Entire wardrobe (OK, I don't have a big wardrobe) was in baggage. AC: "we don't provide any compensation for return flights where you have a permanent home"

AMEX Corporate Card (thinking I'm in luck): We don't provide any compensation for delayed baggage on flights back to origin.

What's an entitled SE to do? Definitely not feeling special. :-)

Anyone else face this situation.
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