Old Nov 19, 12, 7:43 am
  #199  
LufthansaGermanAirlines
Company Representative - Lufthansa Airlines
 
Join Date: Aug 2012
Posts: 840
Originally Posted by Intrugion View Post
Hi LGA, it's been another week or so and I haven't heard anything from Lufthansa. I did contact my regional office on another matter and discussed this - they said there's nothing they can do and suggested I email (which I've done multiple times with no reply). Did you hear anything about my feedback on your side?
Dear intrugion,

I can confirm that my colleagues have received the details you've sent us and that means you will definitely be contacted . Our Customer Relations team is currently facing a high number of incoming feedbacks, may I therefore kindly ask you for a little bit more patience?

Thank you so much,
Stefanie
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