I e-mailed 1K Voice and got this response back:
Originally Posted by 1K Voice
Your desire to redeem miles towards a United Club membership is truly understandable. We are still in a transitional period and hope to have it available for 1K members in the near future.
Your comments have been forwarded to our management team to assist them as we continue to make positive changes within our company.
I'm tempted to reply back with, "You've been in a 'transitional period' for nearly 9 months now. Get it together!"
