FlyerTalk Forums - View Single Post - Implications on Skipping the Return Leg of a Booking
Old Nov 14, 2012, 3:39 am
  #10  
irishguy28
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,697
Originally Posted by jsfr
Sorry - but that is incorrect.

I have done this probably 10 times a year for the past 15 years - never a hint of a problem, and even on some occasions been refunded the taxes!
I would side with the earlier poster and say that you have been "let off the hook" rather than offering your (worryingly frequent) experience to the contrary as comprehensive proof that doing this is not against the airlines' conditions of carriage.

Having just looked at KLM's conditions of carriage, they could easily come after you for more money:

Article III 3.3a
"The Fare applied on the Ticket issue date is only valid for a Ticket used fully and in the sequential order of Flight Coupons, for the specified journey and on the specified dates. Any non-compliant use may result in the payment of an additional fare under the conditions defined below."


The ticket should be flown in its entirety, in the order of the coupons issued.


Article III 3.3c
"A change in the departure or arrival point for the journey by the Passenger (for example, if the Passenger does not use the first Coupon or does not use all the Coupons or if the Coupons are not used in their issue order), may result in a change in the Fare initially paid by the Passenger. Many Fares are only valid on the dates and for the flights specified on the Ticket. In the event of a change as outlined above, the Passenger may be required to pay an additional fare [or be entitled to a refund, as the case may be] equating to the difference between the Fare initially paid and the Fare that the Passenger should have paid when the Ticket was issued, for the journey actually made by the Passenger. In the event of a change, administration fees will be applied, where applicable. "


Even if you were to drop off the final sector, for instance, rather than skip the entire return journey as originally proposed in this thread, that would contravene that article.

At least there is a "Force Majeure" clause mentioned in this clause which would allow you to take up the remainder of a ticket, if you have a good enough reason for missing a first or subsequent sector.

Article III 3.3(d)
"If the Passenger does not use all their Flight Coupons and prematurely interrupts their journey, the Passenger may be required to pay a fixed amount, specified by the Carrier when the Reservation was made, in order to be able to retrieve their Checked Baggage. "


Don't ever do this with checked luggage! You may definitely have to pay the fare increase, and a penalty, to retrieve your bags at the break-off point!!! (And given that they may have had to offload your bags from the onward flight, thereby possibly delaying it, I think they would definitely charge in this case).


Article IV 1 (extract)
"Except as otherwise provided for, Fares apply solely to the Carriage from the airport at the Place of Departure to the airport at Place of Destination. Fares do not include ground carriage between airports and between airports and town terminals. The fare shall be calculated in accordance with the Fares in force on the Ticket purchase date, for a journey scheduled on the dates and for the itinerary shown on said Ticket. Any change in itinerary or journey date may have an impact on the applicable Fare."



This would again suggest that, if they were to stick to the letter of their own law, ringing up to tell them you were dropping certain sectors should cause them to recalculate the fare. You've had taxes, etc, refunded suggesting that your "new" ticket was cheaper. In many cases, it could also go the other way.


There have been reports of other airlines (BA, LH come to mind) taking action when people "abuse" the fare rules - such as billing the travel agency that bought the tickets, or suspending/auditing the frequent flier account associated with the passenger in question.

The odd one-off failure to complete a journey would probably never come onto their radar. But if you frequently miss sectors, or continually book the same journey but never complete it (if, for example, your booked itinerary is cheaper than the one you consistently end up flying) it may be noticed. However, perhaps KLM are more lenient on this point - it came up recently in a different thread that it apparently seems to be well known, and accepted, that people offload themselves at Kilimanjaro rather than continuing on to Dar es Salaam on their cheaper KLM AMS-DAR tickets.

And yes, I know the OP was referring to Air France, but I don't think their conditions of carriage would differ appreciably from KLM's in this regard.

Last edited by irishguy28; Nov 14, 2012 at 3:50 am
irishguy28 is online now