FlyerTalk Forums - View Single Post - Feedback thread for the official LH Lurker(s), LufthansaGermanAirlines
Old Nov 7, 12, 3:44 am
Company Representative - Lufthansa Airlines
Join Date: Aug 2012
Posts: 942
Originally Posted by asimha View Post
Day 5: The 10 hour flight to nowhere - Season 1, Episode II

Following my post of October 28th, I did eventually receive an email Friday afternoon, after which I have suggested to our LH Sales person to contact me directly at his earliest convenience. If this still does not happen I will post the contents of the reply I received which truly demonstrate the quality of the CRM tools used by Lufthansa and their preformatted responses which sadly avoid the essence of the original complaint of their top-tier customers ...
Hi Andre, I have sent you a PM regarding this issue. Vanessa
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