Thank you for the report. Can you tell us whether the online application has a "multiple entry" choice now? I believe (I can be wrong) in the past I had to choose "single" or "double" entry when I was filling out the application. Was "multiple" added to the choice?
"Multiple" was a choice for me when I applied through Go To Russia, but I had noticed that some of the other providers had not yet updated the options they provide for tourist visas.