Originally Posted by
cordelli
Just for fun, lets see what the program terms say
‡ Executive Floor Lounge Access Policy: The following policy applies at all Conrad® Hotels & Resorts, Hilton Hotels & Resorts, and DoubleTree by Hilton™ hotels with Executive Floor Lounges. Executive Floor Lounges are available only at select properties.
• If you are an HHonors guest with Gold status, you and up to one additional registered guest in the same room will be granted complimentary access to the Executive Floor Lounge only if you receive a room upgrade to the Executive Floor or an upgrade to a room type that confers Executive Floor Lounge access benefits.
how and when you get the Executive Floor upgrade? at check in or have to call the hotel first and ask?
lounge access for gold member means free drinks and snacks each day?