Originally Posted by
LufthansaGermanAirlines
Hi asimha,
yes, you are right, hurricane Sandy is keeping us fairly busy, please excuse the late reply.
I'm sorry to hear about the inconveniences caused by the flight delay. I have forwarded your feedback to Customer Relations and have reminded them that you are waiting for an answer. They will get back to you as soon as possible.
Vanessa
Dear Vanessa, your prompt reply considering the work load is much appreciated , however this was not a "delay" but a missed connection resulting in a cancelled business trip which could have been (relatively) easily avoided by LH. Thank you - André