Old Oct 31, 12, 10:30 am
Join Date: Feb 2009
Location: United Kingdom
Programs: Hyatt Diamond, HH Gold, SPG Gold, Marriott Gold, Amex Platinum
Posts: 1,212
Had same problem here. They asked for a copy of my folio so I just took a photo and emailed it to them. It was fixed an hour later. I'm disappointed though that the folio is not available online .
crystak is offline