Originally Posted by
behuman
They are quite silent seems it
- perhaps things are going less smooth than we think.
I digged into their website these last days and came to the following conclusions:
- Virtuoso focuses only on The Americas and Australia/New Zealand as customer base - these are the options on their website for customers.
- Their property choice in general is good, but not very inspired - one can get any reputable guide LHW, R&C, Lodges of Australia/New Zealand to get the same.
- They have a very disturbing connection with Hyatt (I don't care if "Park" or not). For me this is NOT luxury.
A few comments (but not too many)
1. There are a good number of European customers with Virtuoso- including some of us in North Italy
2. I find that working with a Virtuoso advisor- they will also find very interesting choices for you that are not in the property choices and have a lot of knowledge about the properties
3. I don't find anything disturbing about Hyatt (Park or otherwise)- not all are luxury however in a number of markets they have beautiful properties including Milano. If I don't want to stay at a corporate hotel I simply specify that and it always works out. Some cities are easier than others to accomplish this in BTW. By the same token as their relationship with Hyatt I suppose you could say that Virtuoso has a "disturbing" relationship with Aman.