Man, this certainly didn't turn out like I intended.

The whole story is:

Week before last I stayed at 3 Marriott properties. 2 FI & I RI. All the rates I booked included "Bonus Points" No special effort, the rates were readily available under the "Marriott Rewards Offers" tab. 2 were for 1,000 pts and 1 was for 4,000 pts. When the trip was over and the two 1,000 point bonuses didn't post I sent a quick email to MR Customer Service inquiring. Within 24 hours the managers at both properties had contacted me apologizing for in- house procedures not being followed. In each case they gave me an additional 1,000 pts for the error.

This was not the first time (more like the 10th) this had happened so I thought I would poke a little fun at MR. Once again I learned that I don't communicate sarcasm very well!