Originally Posted by
DeaconFlyer
It's crazy that the Rah Rah, "We can do no wrong" culture of CO has been totally replaced by a "culture of fear and intimidation" in just 9 months.
Replaced? Those were all part of the CO "No" culture before.
The arrogance you describe is part of the reason they have confidence saying "No" so frequently to customers, or they're happy to leave customers hanging in a situation rather than doing the right thing.