Old Oct 5, 12, 8:38 am
  #57  
LufthansaGermanAirlines
Company Representative - Lufthansa Airlines
 
Join Date: Aug 2012
Posts: 832
Originally Posted by szg View Post
How long does it take to get the reclaimed miles on my account ?

The only answer I got back was following:

Sehr geehrter Herr szg,

vielen Dank für Ihre E-Mails.

Gerne haben wir Ihre Flugdaten vom XX. und XX. September 2012 für Sie aufgenommen. Nach erfolgter Prüfung informieren wir Sie mehrere Monate rückwirkend auf Ihren Meilenkonten unter www.miles-and-more.com.

Can you explain me the last sentence ?

Thanks in advance.
Dear szg,

I was able to find out the following regarding the display of the mileage account: All activities within 90 days will be displayed retroactively from the date of the most recent activity. Status customers as Senators and HON Circle Members also have the opportunity to view an account history where activities within this time frame are shown. The retrocredit of missing miles can take up to 14 days to appear on your statement.

I hope this will shed some light on the matter. Best, Fatime
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