Originally Posted by
standingoten
So what does this mean for current customers?
I have a Zync opened in March. As long as I keep paying the AF, I get to keep it right?
Yes you can keep it for as long as you want, but the card now is just a charge card version of the Amex Blue. The Packs no longer work, I noticed that I was no longer earning Green Pack double points for like two weeks, called in, and CSR confirmed that not only can you not add/edit packs, but Packs just don't work. And essentially without Packs it's useless to me. Canceled it, I've got a Business Amex to keep my points alive, and in 90 days I'll be eligible for another sign up bonus on a personal charge card Amex (never liked that it states that having a Zync makes you ineligible for a sign up bonus for a Charge card, but then you can't upgrade the Zync either...).