FlyerTalk Forums - View Single Post - Difference of"Upgrade Requested","Segment has been Waitlisted","R/PZ class requested"
Old Oct 2, 2012, 7:11 pm
  #9  
NCommander
 
Join Date: Jul 2010
Location: Portland, OR
Programs: United 1k (finally!), Hyatt Diamond
Posts: 655
This happened to me and the GPUs were not deducted. Currently on hold as the agent tries to understand what happened.

After about an hour on hold, the agent with IT managed to pull the certificates and the reservation is saying "Upgrade Waitlisted" vs. "R class requested".

She wasn't very clear, but my guess is this seems the later happens when the system burps and doesn't correctly associate a GPU/RPU with a reservation, but knows it wants to move a ticket into R.

Last edited by iluv2fly; Oct 2, 2012 at 9:20 pm Reason: merge
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