FlyerTalk Forums - View Single Post - Absurd situation-- downgraded on IAD-BRU
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Old Oct 1, 2012, 6:33 pm
  #12  
easte
 
Join Date: Apr 2009
Programs: UA 1K, AF FB silver
Posts: 211
Originally Posted by davewang202
Is this the same issue as the ongoing discussions about United's reservation systems showing "coach" seating on the seatmap for upgraded passengers?

http://www.flyertalk.com/forum/unite...ack-coach.html

When I called, the CSR stated that there were two reservations - one in Y, the other in F. Superficially sounded like what you ran into here.
I am not sure whether you mean that your companion is now booked in F and you have a double reservation in Y AND F (which would be similar to my case) or your reservation is in Y, and your companion's in F (which would be a different case).

Either way, I would baby sit the reservation and, once you have any proof of your F reservations, DO NOT leave the check-in desk unless either you have your F boarding passes OR you get the check-in agent call the gate and confirm your upgrade.

Originally Posted by spin88
write 1k voice, ask for downgrade compensation. If they don't get back to you in a week, file a DOT complaint. It is the only thing they really listen to at this point...
Pardon my ignorance, do you have the contact of 1K voice? Thanks!

Last edited by iluv2fly; Oct 1, 2012 at 6:55 pm Reason: merge
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