Originally Posted by
gobluetwo
We use Carlson-Wagonlit and I've never had that issue. Since my first triple-beep, I'm 5/5 flying out of ORD on UA. Unfortunately, I'm also 0/3 on AA. Hopefully will work on my next AA trip (destination served only by AA), as I've fixed my middle name, per the thread in their forum.
Just noticed yesterday that Concur/CWT has a field now to enter your PASS ID in the traveler's prefs. I don't remember seeing that the last time I looked. But after I entered my PASS ID I booked a new trip, and it's not in my reservation on ua.com frown... copy>paste>save