Old Sep 25, 12, 6:34 am
Join Date: May 2005
Location: Switzerland mostly
Programs: LX Sen, EK Gold, HH Diamond, IHG Plat, Sirius Gold, BA Gold
Posts: 330
No more exit row selection?

Dear Lurkers,

Allow me to take advantage of and to welcome you!

As briefly as I can:

1) I book flights from GVA to MCO via FRA for Feb 2013 in Economy class ("S" so that I can upgrade the return leg with miles)
2) I select my seats (front row economy 16A,B)
3) I pay in full (~CHF 3000)
4) I register for an upgrade for the return leg which is granted a week later (thank you!)
5) I check the seating, aircraft has now changed to A340-600 front row economy seats are now exit rows, and as I was told by LH Customer Service "new regulations" do not allow me to choose those seats prior to checking in. I am now in row 27 which, if I am not mistaken has no window and very restricted leg room (AVOD under the front seat)

Great! Now what?

PS. Curious about the new regulations as I am also a Gold member of another airline which has no problem allowing me to select an exit row through their booking module ...
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