No more exit row selection?
Dear Lurkers,
Allow me to take advantage of and to welcome you!
As briefly as I can:
1) I book flights from GVA to MCO via FRA for Feb 2013 in Economy class ("S" so that I can upgrade the return leg with miles)
2) I select my seats (front row economy 16A,B)
3) I pay in full (~CHF 3000)
4) I register for an upgrade for the return leg which is granted a week later (thank you!)
5) I check the seating, aircraft has now changed to A340-600 front row economy seats are now exit rows, and as I was told by LH Customer Service "new regulations" do not allow me to choose those seats prior to checking in. I am now in row 27 which, if I am not mistaken has no window and very restricted leg room (AVOD under the front seat)
Great! Now what?
PS. Curious about the new regulations as I am also a Gold member of another airline which has no problem allowing me to select an exit row through their booking module ...