Originally Posted by
House
I also made a booking by mistake yesterday, selecting a departure date of 21 September rather than 21 December on a Business Class ticket. I called the SIN office of QR and the lady I spoke to suggested it would be easier/cheaper to cancel the booking on the internet rather than change the existing booking.
I have submitted a refund request through the website. However, I am concerned, as the flight booked departs this Friday (21 September) and it looks like the refund may not be processed by then? I'm happy to wait for the money, but just don't want to be treated as a "no show" for the flight, which will incur extra fees. This is also stopping QR from selling seats on 2 flights.
Should I go to the SIN office in person to resolve this?
Hi House,
I recommend you to contact the nearest Qatar Airways CTO to cancel your flight in order to avoid no show fee incurred in the booking in case there is a delay for the refund of your internet booking.
Best regards,
Alex @ The Qatar Airways Community.