FlyerTalk Forums - View Single Post - UA sends a fill-in-the-blank apology letter
Old Sep 17, 2012, 4:27 am
  #65  
garykung
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OP - so we know that (SPECIFIC ITEM) is.

Do you mind telling us that what exactly the reason for that (SPECIFIC ITEM).

In other word, what has that (SPECIFIC DEPARTMENT) has done?
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