Originally Posted by
mapleg
Wow. For a city noted for high cost of living, not much of a wage there.
How much do you think people get paid for telephone sales/support work these days? As noted, AE has a two tier wage scale to keep costs down. Most of its staff came from AC and CP and were pretty high up in the pay scales. It's worse in the US. The question is would you prefer to have young Canadians get these jobs to start off a career, or have these jobs done off-shore for even less? At least there are benefits and a pension plan, even if it's not as rich as those senior agents get.