Old Sep 10, 12, 5:35 am
Join Date: Aug 2006
Location: MUC (home), DUS (office), XXX (customer)
Programs: LH, AB, SPG, CC, Sixt, EC
Posts: 6,334
WOW, sounds horrible. Send an email to customer service, maybe even alert the local authorities, this is serious!

Just to comment on your thread title: maybe the hotel wasn't really distributing the copies to the staff but rather staff taking them for their own purpose. It doesn't make it better, all I am sayin is that other forces may be involved or responsible.

Another note: what is to be expected from a hotel that asks for only 9.000 points / free night?
supermasterphil is offline