FlyerTalk Forums - View Single Post - UA sends a fill-in-the-blank apology letter
Old Sep 9, 12, 5:43 pm
Join Date: Mar 2008
Location: Phoenix
Programs: UA 1K 2MM, AA EXP, Hilton Diamond
Posts: 91
I laughed so hard my stomach muscles hurt.

United is simply clueless. Every correspondence I've had with AA has been personalized and professional.

Last edited by FlyinHawaiian; Sep 9, 12 at 6:14 pm Reason: removed quote
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