FlyerTalk Forums - View Single Post - UA sends a fill-in-the-blank apology letter
Old Sep 9, 12, 4:56 pm
FlyerTalk Evangelist
Join Date: Jan 2012
Location: West Coast, Best Coast
Programs: Flying whoever is most convenient
Posts: 15,487
Originally Posted by giantreesemar View Post
I opened this today and laughed out loud:

This was the only thing in the envelope.
i find it rather amazing you got a response on paper to a complaint. i can't even get a form email response, much less a form letter.
PV_Premier is offline