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Thread: Mobile phone access to email, vm, faxes
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Old Feb 3, 2000 | 6:26 pm
  #7  
rocky
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Join Date: May 1998
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Carl-

I have sent an email to you at the email address registered with FlyerTalk asking for more information about this situation.

I'm sorry that no one has responded to your email. I know that typically our customer service staff responds within 24-48 hours, and usually, much, much sooner. (We very often get compliments on the speediness of our response.) At the very least, you should receive an automatic response every time you send an email.

As far as "major technical problems" I can't recall a sustained outage since I started here in November. There have been a few glitches, but most of these have been resolved very quickly. Our uptime is more than 99%.

Rocky

[This message has been edited by rocky (edited 02-03-2000).]
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