I personally think this was a planned outage, wanting to give everyone worldwide a manual IRROPS lesson and in preparation for this Winter season. In other words, OTJ training. Can't get ready soon enough.
A strategic by-product is it also gives Smi/J plausible deniability on August DOT complaints, On-time performance and Revenue misses. Based on what everyone is posting about their accounts, it sounds like they had to load in a back-up from who knows when. I bet it could take a while for them to fix all the data corruption, which could mean several days of, pick a flight, any flight and pick a seat, any seat.
Mainframe guys out there. Doesn't this kind of system usually have a back-up procedure, or is that what we just saw in 2-3 hours?
Originally Posted by
kb1992
+1
How much money do they save with SHARES?
How much money is lost due to system failure, lost revenue and extra human costs?
SMI/J and his gangs who made the SHARE decision should be fired.
Also, based on what some/most of us have experienced since 3/3 and the occasional system outage since then, there is no doubt this is a very unstable system. Meaning, this isn't the end of it. Dollars (revenue and expense) will continue to be sucked out of the business over some period of time until better minds prevail. Can't wait.