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Old Aug 27, 12, 9:49 am
Join Date: May 2005
Location: JFK
Posts: 187
Also just got back from this hotel, and my first time there since the renovation. It's always a great trip: the staff is amazing, the restaurant Salt is always memorable, there's always room at the beach and pool, and the grounds and interior are relaxing and tasteful.

There isn't much afforded to Marriott Platinums though at this property, I received free internet and that was about it. We were also placed in what was clearly one of the bottom 5% of rooms, on a very low floor overlooking a roof ("it's good for families" said the front desk agent, I guess in case the kids fall!), and they made no attempt to upgrade prior to arrival (though this seems to be the case in all of my RC stays, not just here). In the end, I spent some time back at the front desk and was finally able to get a similar room (with a King and pullout instead of two doubles) with a better view and a nicer balcony.

The property and staff are fantastic, just don't expect any special treatment.
tbassny is offline