Originally Posted by
RTW1
You just need to call again..... it's happened quite a lot recently that miles aren't credited and you get a "flight already credited" error when doing a retro credit. I'm in the same boat... still trying to get a few UA flights credited.
I usually get the opposite. I get "name not on passenger list" all the time this year. Even after sending in the boarding pass. Average time to resolve currently sits at more than 6 months each with 3-4 calls, faxes etc.