FlyerTalk Forums - View Single Post - Are United Club Agents No Longer Able to Assist With Rebooking/Ticketing?
Old Aug 21, 2012, 1:25 pm
  #42  
JetAway
 
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,508
If the folks working at the "second desk" at United Clubs don't provide "travel assistance" as that term is reasonably defined, then their jobs should be at the top of the list to go in the next round of cost-cutting.
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