Old Aug 19, 12, 8:00 am
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/AA-Ex Plat/HY- LT Globalist/BA-CCR/GGL/GfL
Posts: 10,833
Originally Posted by travelkid View Post
In that case the promo should have run after the DO to avoid confusion. Or have come with a big warning. Its very expensive (if you have relied on bonus and booked many stays) to become ill when such important details are well hidden and unclear in t&c. My point being that earning your points based on some future act/stay is uncertain and uncommon.
Not really, often you earn points based on a certain number of stays - if I am sick and only make say two of the three required stays then that's my problem. If you can point to where it says the stay was not required then I might have more sympathy. In my case, I am paying to stay in a hotel in the city where I live when I have a perfectly good bedroom, so that I can enjoy the events and the promo. I think the organiser has done a great deal here and am disappointed by your view of this.
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