FlyerTalk Forums - View Single Post - 2012 Thanksgiving/Christmas Schedule Cutbacks on United
Old Aug 18, 2012, 10:09 am
  #1  
cheltzel
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,115
2012 Thanksgiving/Christmas Schedule Cutbacks on United

We had 3 GlobalFirst award seats ORD-HKT over the Christmas/New Years time frame.

Overnight UA canceled a lot of the ORD TPAC flights for Dec 24 and 25.

I have spent several hours on the phone with UA CSRs. I have to say all have tried to do their best, but there is no availability that will allow us to travel any time remotely close to our original travel dates.

The last supervisor I worked with indicated that I should contact UA Customer Relations about this. I suspect that will get me nowhere.

Any advice on how to either get this fixed, if it is fixable? If we have to cancel, I want to make sure I get maximum compensation for this. It was pretty hard to explain to my family that we are now not going on a much anticipated tropical vacation.
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