FlyerTalk Forums - View Single Post - To split or not to split PNR {Archive}
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Old Aug 10, 2012, 12:25 pm
  #16  
mike0822
 
Join Date: Dec 2009
Posts: 50
Originally Posted by emcampbe
I've also had experience clicking no to being added to upgrade list at check in to avoid a split. My experience with this is that you stay on the same PNR, but for the return, you will clear CPU per the way it's supposed to be done - together, based on status. However, if you don't clear by check in, you will not have an option to be added to the upgrade list, as their will be a do not upgrade notation on your record from the outbound. You'll have to find a really good agent, and have a bit of time to have this happen. In addition, youll only be allowed to be added at the airport of departure for each flight, meaning for any connection, you'll only be able to do this once you arrive at that connection point.
Wow, am I reading this right?? So if I had clicked No at check-in (and No only shows up if we didn't clear CPU which means we do actually want to be added to the upgrade standby list) then for the outbound my partner and I would be SOL until we get to the airport because not only did we not clear CPU, we are also not on the standby upgrade list because we opted out in order to keep our PNR together.

If I clicked Yes (which I did), our PNR gets split but we both get added to the standby upgrade list for the outbound flight, which is a good thing. But then we're screwed for the return flight, because my partner will no longer clear via CPU since she's on a different PNR now, AND won't get added to the standby upgrade list until we get to the airport.

So if I'm understanding this correctly, clicking No screws you for the outbound, clicking Yes screws you for the inbound? This then can only either be a strange bug in the system due to the merger, or more likely, someone at United/Continental figured out this loophole to reduce the number of complimentary upgrades offered (I call it a loophole because it's in direct contradiction/circumvents what United says their upgrade policy is for companions)...
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